Unsubscribes and data deletion requests
One-click unsubscribe
Every email you send contains a subscriber-specific unsubscribe link in the footer. Once used, that person is excluded from later sends.
Data deletion requests
There is a public page for GDPR data deletion requests. It works from the identifier passed through the link in the email footer, not as a generic form.
Anyone who lands on the page without that link is directed to write to the privacy contact address, and the request is handled manually.
What you configure
- Physical address, in Settings, email sending section: sender identification, required by Romanian e-commerce law (Law 365/2002, articles 5 and 6), which implements the European directive
- Privacy policy link, shown in the email footer
Which address to use if your company is registered at home
The address field is on by default and reaches every recipient. For a company registered at the founder's home address, filling it in out of habit means that home address goes to the entire list, on every campaign.
If you have a commercial address or a PO box, use it. If your registered office is your home, leave the field empty and turn off the Show physical address toggle in Branding. You stay identifiable through your privacy policy. One more place can contain the address and does not obey the toggle: the Email signature field, which is free text.
Frequently asked questions
How does a recipient unsubscribe from a newsletter?
Through the one-click unsubscribe link in the footer of any email they received. Once used, they no longer receive emails from you.
How does a recipient request deletion of their data?
Through the dedicated link in the email footer. The link automatically includes the account identifier, so the request is processed against the correct list.
Articles in the same category
- GDPR consent on subscription forms
Hosted forms are embedded on the client's site with an iframe. The GDPR Consent toggle adds a required checkbox before the form can be submitted.